Own the Relay
Start free trial

AI answering for emergency service companies

Never miss another emergency call.

Every after-hours call, answered and relayed to your team. Own the Relay picks up in seconds, asks the right questions for your trade, and texts your on-call tech everything they need, in under 60 seconds. Real emergencies can be transferred live.

Start 14-day free trialHear it yourself, call the demo line(386) 749-8854

No card required · Keep your number · Live in about 10 minutes

Text message · now

Own the Relay · EMERGENCY · Water leak

Name: Maria Lopez

Callback: (904) 555-0182

Address: 412 Palm Ave, Jacksonville

Pipe burst under kitchen sink ~30 min ago, water spreading into dining room. Main valve now off. Homeowner, State Farm, no claim # yet.

How it works

  1. 1

    Forward your calls

    Keep your number. Send after-hours or unanswered calls to your new local Own the Relay line.

  2. 2

    The AI answers every call

    Calm, natural voice. It handles safety first, then captures name, address, what happened, urgency, access and insurance, using scripts built for your trade and your own instructions.

  3. 3

    Your tech gets the job

    A text and email summary in under 60 seconds. Emergencies can ring your on-call team live, in the order you set.

Built for emergency trades, not every business

General answering services read the same script to a dentist and a flooded basement. Own the Relay knows the difference.

Water & fire restoration

The first company to answer gets the water job.

See how it works →Bio-recovery

Families call once. Be the one who answers.

See how it works →Plumbing & HVAC

No heat at 2 a.m. is a booked job, not a voicemail.

See how it works →

Also for towing, funeral homes and property managers.

Costs less than one missed job

Month to month. 14 days free. Yearly billing gets 2 months free.

Plan

Essential

$149 /mo

  • ✓ AI answers every call, 24/7
  • ✓ Up to 150 calls / month
  • ✓ Text + email summary in under 60 seconds
  • ✓ Scripts built for your trade
Start free trial
Most popular

Pro

$249 /mo

  • ✓ Everything in Essential
  • ✓ Up to 300 calls / month
  • ✓ Emergencies transferred live to your on-call tech
  • ✓ Backup contacts if no one answers
Start free trial
Plan

Priority

$449 /mo

  • ✓ Everything in Pro
  • ✓ Up to 1,000 calls / month
  • ✓ We write and tune your call script for you
  • ✓ Priority support
Start free trial

Extra calls beyond your plan: $1 each. Most companies never go over.

Questions

Will it sound like a robot?
It's a natural-sounding voice that asks one question at a time and adapts to what the caller says. Call the demo line and judge for yourself.
Who talks to my customers?
Only the AI, using your instructions, and then your own people. We never put outside call-center staff on your line. Emergencies can be transferred live to your on-call tech.
Do I have to change my phone number?
No. You keep your number and forward unanswered or after-hours calls to your Own the Relay line. Takes about five minutes.
What if the AI gets confused?
If it can't understand the caller, it falls back to the basics: name, number, address and problem. Then it texts your team right away. You'll always get the callback info.
Is there a contract?
No. Month to month, cancel anytime. The first 14 days are free and no card is required.

Prefer to talk first?

Leave your details and we'll email you within one business day.