Draft. Replace with attorney-reviewed terms before accepting paying customers.

Terms of service

The service

Own the Relay answers calls forwarded to a phone number we provide, using automated speech technology, and sends call details to the contacts you choose. It is not an emergency service and does not replace 911.

Your responsibilities

You're responsible for your instructions to the AI, for responding to calls we pass on, for telling callers about recording where required, and for following laws that apply to your business.

Accuracy

Speech recognition and AI can make mistakes. Always confirm details with the caller. We're not liable for lost business, missed calls caused by carriers, forwarding settings or outages, or errors in transcription.

Billing

Plans renew monthly or yearly until canceled. Calls above your plan's included amount are billed at the posted rate. [Refunds, suspension for non-payment.]

Liability

[Limitation of liability, indemnity, governing law, contact information.]